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Frequently asked questions

 


Questions you may have about our products

Can I plant straight into compost
Compost itself is not a growing medium, but a soil conditioner or soil amendment. It is organically rich but more of a good thing is not necessarily better (just like chocolate). Using excessive amounts can create too much warmth for the plant roots and may not provide adequate drainage. Apply approximately a 3cm layer and mix it into your soil to provide the right mix.
Is Jeffries Forever coloured mulch safe?
Yes! the colour in Jeffries Forever Range is safe for people, animals, and the environment. We use a colourant called Colorbiotics from the United States, specially formulated to colour timber. It is made from naturally occurring colours found in the earth's surface. Their independent laboratory tests placed it in the lowest and safest level of toxicity possible - the same level as sugar (which is not to say we recommend eating the mulch). By contrast, table salt and baking soda have higher levels of toxicity.
Is Jeffries Forever coloured mulch flammable?
Like all timber material, any mulch including common pine bark, given the right conditions may burn after coming into contact with a flame or cigarette. Jeffries Forever mulches are not treated with fire retardant but would be no more likely to burn than any other timber product or bark chip, and the colorant would certainly not increase its flammability.
Why doesn't Jeffries Forever range have Australian Standards ticks?
Our Jeffries Forever range does conform to Australian Standards, however we do not currently submit our Forever range for Australian Standard certification as Australian Standard AS4454 for composts, soil conditioners and mulch relates more to composted products that require a product to be heat treated through the composting process. However this could be something we look at in the future if it helps customers to feel more comfortable.
What timber is used to make Jeffries Forever range and how can I be sure it is safe?
We receive recycled clean timber from a variety of companies. A large component comes from timber pallets no longer strong enough for their intended purpose (of holding heavy loads), from sources such as Chep and Loscam. We continually educate our customers of what we can and cannot receive and reject loads that contain incorrect materials such as heavily painted timber, MDF, laminate, melamine and permapine. We also have staff that sift through and check the material to remove such items.

Questions you may have about recycling your organics

What can I put in my green bin at home?
Just remember, when it comes to the green organics bin ‘if it didn’t grow, it doesn’t go’ . Anything organic can go in the bin, including: - grass/lawn clippings - small branches - prunings - weeds and leaves If your council participates in a food organics program you can also place your food scraps in the bin.
My council allows food organics to go in the bin, how do I put them in the green bin?
You may have received a benchtop caddy, which is a great way to collect the food scraps to carry out to the green bin. You can line the caddy with newspaper or a compostable liner, simply wrap the scraps in newspaper or put them in loose into your green bin.
What 'food scraps' can go into the green bin?
Fruit, vegetables, meat scraps (cooked or raw including bones), dairy products, bread, teabags and coffee grounds, eggshells, pizza boxes, shredded paper, tissues and paper towel can all be placed in the green bin to be recycled back into compost.
What are the benefits of recycling food scraps? Why can’t it just go into the normal rubbish bin?
There is still a vast amount of food scraps going into the waste bin and sent to landfill (‘the dump’) where they create methane, a greenhouse gas with 21 times the warming potential of carbon dioxide (CO2). Wasted food also wastes the energy, water, money and resources used to produce, process, store and transport the food. Recycling food allows it to be reused in a sustainable manner and processed into quality Organic Compost and returned into the garden to produce more vegetables, truly closing the loop on organics recycling.
What type of timber do you accept for recycling? Is there anything you don’t take?
Timber pallets & crates that are no longer strong enough for their intended purpose (of holding heavy loads), from sources such as Chep and Loscam. We cannot receive and reject loads that contain incorrect materials such as heavily painted timber, MDF, laminate, melamine and permapine. We also have staff that sift through and check the material to remove such items.
Food scraps makes my bin smell, how can I reduce the odour?
Food scraps will smell in any bin regardless (it is the nature of that type of material). To help reduce the odour you can freeze potentially smelly scraps in the freezer until your green organics collection day. Placing green organic material, such as leaves, shredded paper and lawn clippings on top of food in the green organics bin can also decrease odour, as can leaving your lid open occassionally to let air into your bin to reduce the (extra) smelly bacteria that likes to chomp on your organics. Another handy tip is wrapping all food in newspaper or using compostable bags/caddy liners.
Can I put dog poo in the green bin?
Several factors determine whether councils will accept dog poo, such as how frequently the green bin is collected and how and where it is processed. Commercial composters such as Jeffries use intense heat to neutralise any harmful bacteria so the compost is safe to use on plant and food crops.

Questions you may have about our online shop

How much is a unit on the online store?
1 unit = 0.76m3 (or one cubic yard)
Why is bulk product sold in 0.76m3?
0.76m3 = an old cubic yard, and is approximately equivalent to one level 6'x4' trailer load. Back in the day, before the metric system and the cubic metre, the standard volume measurement of bulk products was a cubic yard. Front-end loaders were made with this sized bucket; and the 6’x4’ trailer was created, which nicely held one cubic yard of material. When the cubic metre was introduced, the standard 6’x4’ trailer could still only hold a cubic yard and today is still the most common trailer used. Not to mention the loaders still had the cubic yard sized buckets. So the cubic yard was converted into cubic metres and the .76m3 was born, which is still widely used in the landscape industry today.
How much does delivery cost?
$35 per truck. One truck can deliver a maximum of 8 UNITS - which is what you can buy on our online shop. Anything over 8 UNITS will incur a second charge of $35
How quick can you deliver?
We can deliver as early as the day following the processing of your order - please note that your order will be processed during business hours. So if you order in the evening when the Jeffries team is tucked up, snug and sound in bed (we have early starts) we will process it the following morning, which means you will get it delivered the morning after that. If you send your order to us during business hours, if it is in the morning, you will see our friendly truck drivers the following morning. If you order it in the afternoon, you will see us the next day in the afternoon. However you can specify a later delivery date when you make your order online. Just include it in the delivery section. If there is a problem, like our truck gets swarmed by killer bees, we will give you a call.